Stakeholder Communication: Software Projects & Stakeholder Communication

Stakeholder Communication: Software Projects & Stakeholder Communication

• discover the key concepts covered in this course
• identify the importance and elements of communication in software projects
• explain how to define and identify stakeholders
• describe the different types of stakeholders for software projects
• specify types of stakeholders involved in a project including their rights, responsibilities, ethical, and oversight obligations
• recognize how to gain access to stakeholders and the importance of doing so
• understand challenges associated with stakeholder communication and how to overcome them
• identify how Agile projects affect stakeholder communication
• specify the concept of stakeholder engagement, how it's displacing stakeholder communication, and how to plan for engagement
• identify how communication can be improved through active listening and how customer feedback can be constructively obtained
• specify different strategies for working with stakeholders to improve their participation
• explain various best practices that can be used to improve stakeholder communication
• summarize the key concepts covered in this course

Stakeholders play a crucial role in software development projects, but understanding who stakeholders are, what their roles and interests are, and communicating effectively with stakeholders can be challenging. Explore effective stakeholder communication including how to identify stakeholders and their roles, the challenges of communicating with stakeholders, and strategies for communicating with stakeholders.